Front Desk Attendant Jobs in Des Moines, IA
A Front Desk Attendant in the fitness and recreation industry is the first point of contact for members and guests. They are responsible for greeting visitors, managing check-ins and check-outs, answering queries, managing bookings for classes or appointments, and providing information about services and facilities. They play a crucial role in maintaining a positive and welcoming environment, often handling customer service issues, maintaining cleanliness and organization in the reception area, and sometimes managing payments and membership sales.
Important skills for a Front Desk Attendant include excellent communication and interpersonal skills, basic computer skills for managing bookings and membership databases, and strong customer service skills. They should have a good knowledge of the fitness industry and be able to handle stressful situations calmly. Relevant certifications could include CPR and First Aid, as they may need to respond to health emergencies. Previous job roles that could lead to a position as a Front Desk Attendant include roles in customer service, such as Retail Associate or Call Center Representative, or roles within the fitness industry, such as Fitness Instructor or Gym Assistant.
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Demographic Data for Des Moines, IA
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Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Des Moines, IA
Required or preferred licenses and certifications for Front Desk Attendant positions.
Highest Education Level
Front Desk Attendants in Des Moines, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Problem Solving
- Inventory Management
- Teamwork
- Computer Skills
- Cash Handling
- Multitasking
- Point-of-Sale System
- Accounts Receivable
- Filing
- Scheduling Appointments
- Performance Management
- Closing
- Reception
- Guest Service
- Flexibility
- Customer Satisfaction
- Telephone Skills
- Front Office
- Solution Focused
- New Employee Orientation
- Friendliness
- Energetic
- Service Sales
- Complaint Resolution
- Timekeeping
- Operational Excellence
- Group Exercise
- Athletics
- Exercise
- Tennis
- Swimming
- Golf
- Fitness
- Yoga
- Automated External Defibrillator
- Health and Wellness
- Wellness
- Personal Training
- Cardiopulmonary Resuscitation
- Computer Programming
- Inbound/Outbound Calling
- Coaching
- High School Diploma
- Retail
- Events
- Sales
- Policy Development
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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